Policies + FAQ

Policies

Please take a moment to familiarize yourself with our policies regarding reservations, cancellations, and other important aspects of your stay at Anchors Inn.

Payment

PAYMENT: A credit card number is required to hold your reservation. We accept Visa, Mastercard, Visa or MasterCard Debit, Travellers Cheques or cash as well as a Visa Debit card; no personal cheques. We will take a one-night deposit upon booking; the balance is due upon arrival. Larger deposits may be required for longer stays, particularly during the summer months.

Cancellation Policy
  • 100% refund of amount paid if you cancel at least 30 days before check-in.
  • 50% refund of amount paid (minus the service fee) if you cancel at least 14 days before check-in.
  • No refund if you cancel less than 14 days before check-in.

Free cancellation deadlines are in the property’s timezone.

Cancellations affect us significantly because of our small size; last minute cancellations do not give us time to rebook the cabins or suite. Cancellations 14 days or less prior to arrival (October through May) are subject to a minimum fee of one night’s room charge plus tax; from June through September, cancellations of 30 days or less prior to arrival are subject to a minimum fee of one night’s room charge plus tax. Charges will be waived only if dates are rebooked by another party. We do not refund for unscheduled early departures — please read your confirmation carefully!

House Rules
  • Check in after 3:00 p.m.
  • Check out before 11:00 a.m.
  • Maximum overnight guests: 2
  • Minimum age to rent: 20
  • Children allowed: ages 0-2
  • Babies are welcome, there is only one Queen bed.
  • Pets allowed: Up to 3 pets less than 50lbs
  • $40 per pet per stay No size limit for pets
  • No events allowed
  • No smoking allowed
  • Smoking allowed outside only.

DAMAGE: We reserve the right to charge guests for damage done to the room or equipment during their stay. We have a no-smoking policy in the cabins; if the cabin smells of smoke or cannabis or sage, or is otherwise damaged so it is unrentable, we will charge your credit card a one-night fee for extra time and cleaning required.

Cleaning Practices
  • Cleaned with disinfectant
  • Check in and check out with no person-to-person contact
  • All towels and bedding washed in hot water that’s at least 60ºC/140ºF
  • High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)

FAQs

Have questions? Find quick answers here to commonly asked questions about Anchors Inn, our amenities, and the surrounding Ucluelet area.

How do you pronounce the name of this town?

It’s pronounced You-clue-let and means “safe harbour” in the Nuu-chah-nulth language.

How big are the two cabins at Anchors Inn?

They are identical cabins, having been built from kits, and although they are only about 250 square feet they do feel larger because of the vaulted ceilings and large sundecks. Since we cater mainly to couples there is no hide-a-bed or couch in either cabin. Babies are always welcome though, as are pets.

How do I get to Anchors Inn?

From Vancouver, take the ferry to Nanaimo (about an hour and a half journey), then drive north to Parksville and take the Highway 4 exit to cross the island, through Port Alberni, and to the West Coast. When you come to the T-junction, turn left to Ucluelet. The drive time from Nanaimo to us is about 2 1/2 hours.

What kind of beach is in front of the cabins?

Ours is a pebble and shell beach; the nearest sandy beach is a 6-block walk.

Can I bring my own boat?

Kayaks and canoes can easily be stored and launched from our beach. For larger boats there is a government dock called “52 Steps” within easy walking distance from the cabins. The local Harbour Master, Kevin Cortes, can be reached at 250-725-8190.

How private are the two cabins and the suite?

The cabins are on opposite corners of a half acre of property, both on the water, and a barrier of trees between them provides privacy. The suite is situated between the two cabins and set back 20 feet, so all three units have an unobstructed view of the water and privacy from each other.

What amenities are in Ucluelet?

We have a population of 1800 people, so there is at least one of every type of shop, including a large Co-op store for groceries, hardware and family fashions. Two local fish stores, Fishful Thinking and Ukee Fish, are open May through September. We have about 30 restaurants of varying price open most of the year; the choices do become more limited during the winter months.

Are there resident pets on the property?

We have one dog, Rocky, who loves to meet other dog guests, but he can easily be kept out of your way if your pet prefers it that way. Our cat Luna will only visit your cabin if you invite her and no strange dogs are present.

Where is Anchors Inn located?

Nestled by Ucluelet Harbour, our cabins offer easy kayak access just steps from the water. You can practically toss a pebble from your deck and hit the waves! A short 4-block stroll takes you to Main Street, where you’ll discover a bank, liquor store, bookstore, gift shop, bike rental, Ukee Dogs Eatery, Frankie’s Restaurant, an art gallery, jewelry store, and the Ucluelet Chamber of Commerce. Plus, it’s just a 6-block walk to Big Beach on the ocean side and another 6 blocks to The Wild Pacific Trail.

If I have allergies to pets can I stay at Anchors Inn?

Yes, we do a thorough cleaning after each check-out, and an even more thorough cleaning after the departure of guests with pets.

What is that big white thing beside the life boat in the garden at Anchors Inn?

That is a Grey Whale skull, which we found while scuba diving off the beach in front of the cabins. We figure it came in on a dragger (a type of fish boat) and was dumped overboard at the dock next door many years ago.

Are there enough things to do to warrant a 4-night stay or longer?

Yes! The beaches and trails (especially the Wild Pacific Trail) are not to be missed, the National Park has a great interpretive centre, a visit to Tofino will take up at least half a day, and the nature tours by boat are a must. There are lots of neat shops, restaurants, docks, and ocean vantage points to explore. You’ll want to visit Tofino for a day as well, just a 30-minute drive away. Boat excursions to the Hot Springs all leave from Tofino.

Still have questions?

If you have any other questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help make your stay at Anchors Inn as enjoyable as possible!